1. Marketing Manager

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Job Location:

Hanoi or HCMC

Job Description:

iViVu will be the first true online travel site in Vietnam – allowing customers to search availability, fares and book hotels, tours and flights online in Vietnamese.

Targeted at Vietnamese consumers, the Marketing Manager will set the overall brand and marketing strategy for the “re-launch” of the website and the development of one of the top brands in the travel market in Vietnam.

Specific activities and responsibilities will include:

• Brand image: Define brand image and create brand strategy, marketing campaign, priorities and budget to implement.
• Marketing Campaigns: Design and oversee the implementation of all marketing activities, including public relations, advertising, events, publishing, etc
• Product, Price & Promotion Strategy: Work with product team to determine which products we will sell to customers, at which prices, and how to display, market and sell, including promotional prices and campaigns
• Content Strategy: Work with content team to develop interesting and updated content for website to make iViVu one of the top websites in Vietnam
• Website Layout & Design: Work with designers to redo look and feel of website and continue to refresh appearance and content
• Serve as part of the Company’s management team, representing the marketing department at management meetings and contributing to overall policy development
• Recruit and manage all marketing staff, as well as hiring and overseeing any outsourced advertising, marketing, and design firms

Required
Skills/Experience:

• Fluency in English and Vietnamese
• Travel industry experience and/or personal interest in travel preferred but not required
• At least 5-8 years in marketing, advertising or PR role, and at least 2 years in management or leadership role
• Direct management of marketing campaigns
• Knowledge of marketing and media industries in Vietnam, and marketing and advertising principles, strategies and techniques
• Good relationships within the media and advertising industry in Vietnam
• Strong interpersonal and communication skills
• Intuitive sense of marketing and brand

Type of Position:

Full-Time Permanent

2. Junior Content Staff

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Job Location:

Hanoi

Job Description:

• Update information for website
• Input data for tours/packages
• Do some simple translation
• Collect and write hotel content
• Collect and update news/article for travel guide/travel new.

Required
Skills/Experience:

• English at intermediate level
• Good computer skill (Espeacially using word, excel, suff web and search information...)
• Careful and hardwork

Type of Position:

Full-Time Permanent

3. Senior Content Executive

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Job Location:

Hanoi

Job Description:

• Work with content and marketing team to build strategy and process to broaden and improve website content, particularly for travel guide, travel news and original content
• Write original articles for travel guide section of website and for advertising website on other e-magazines
• Edit Vietnamese content
• Work with content team for content/design/ideas for weekly/monthly newsletter
• Assist marketing with writing and editing of company marketing materials, press releases, etc

Required
Skills/Experience:

• Good at writing and have experience of working for e-magazine/ printed magazine
• Good computer skill
• Good team work
• Open, creative and hard work
• Enclose with application documents at least 10 sample published articles
• Good English is preferable

Type of Position:

Full-Time Permanent

4. Adventure coordinator

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Job Location:

Hanoi

Responsibilities:

• Develop a wide variety of outdoor adventure tours in Vietnam, Laos and Cambodia including trekking, caving, cycling and kayaking.
• Develop strong collaborative relationships with existing travel partners
• Update with the new agencies, costing and ensure activities/schedule are running to budget
• Manage and implement all aspects of tour planning and coordination including itinerary, reservations, permits, crises management plans, equipment, transportation, and other tour paperwork such as feedback forms, pax lists, etc.
• Provide clients with prompt and courteous customer service
• Solve contingencies when they arise
• Provide training for leaders and guides in the specific adventure field required and according to the specific adventure guide manual
• Support the Marketing department with the materials describing and advertising adventure tours, flyers, trip dossiers
• Recruit, manage, and train new staff including office and adventure field staff
• Compile monthly reports
• Manage trip reports
• Ensure all projects/activities run according to Buffalo Tours Responsible Tourism Policy

Qualification
And Experience :

• Undergraduate and graduate degrees in tourism field
• Experience working in Customer Service, Tour guide, Tour leader
• A passion for travel, preferably with first-hand travel knowledge.
• Computer skills, including fluency in Microsoft Office and willingness to learn Exact booking system
• Excellent interpersonal skills across a variety of cultures
• Ability to work comfortably and professionally in the office and in the field
• Confident and professional communication skills
• Can work independently and with a team
• Friendly, flexible
• Desire to be part of a team of adventurous travelers and contribute a high level of energy and enthusiasm to providing the best service to our clients possible
• Understanding of Buffalo Tours products is an advantage

Other Requirements:

• Ability to deal with uncertainties
• Ability to relate to people of different cultures and backgrounds
• Understanding of Vietnam and have a genuine love for the country and its people

Remuneration:

• Competitive salary
• Bonus: As per Buffalo tours policy, subject to meeting performance hurdles

Contact Us:

Ms. Hanh Ninh
Human Resources Manager
Buffalo Tours 94 Ma May, Hoan Kiem
Fax: 84 4 926 1594
Email: nhanh@buffalotours.com

Type of Position:

Full-Time Permanent